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To ensure that guests can enjoy their spa services, we respectfully request that all visitors keep noise to a minimum and cellular phones and electronic devices are discouraged.
Disposable undergarments are available on request.
Advanced booking prior to your arrival is recommended to secure your preferred date and time of treatment. A credit card number is required at the time of booking for a confirmed appointment.
Please check in at the spa reception at least 5 minutes prior to your scheduled treatment to avoid reduced treatment times. A late arrival will result in a shortened treatment to accommodate other guests fairly.
Guests who have high blood pressure, heart conditions, are pregnant or have any other medical complications are advised to consult their doctors before signing up for any spa services. Kindly inform your spa therapist of any existing medical conditions.
Smoking And Alcohol
Smoking and the consumption of alcohol within the Spa are prohibited. It is also advisable to avoid the consumption of alcohol or heavy meals prior to, or after any Spa treatment.
cancellation and late arrival: A minimum of 24 hours notice is required to cancel or change weekday appointments – and 48-hour notice for weekend appointments. Cancellations without these notices will incur the full charge of the reserved services. We also reserve the right to charge for late arrivals that prevent us from providing the full reserved services.
cell phones & cameras: Cell phones must be turned off before entering the foot sanctuary spa. Please limit the use of cell phones in the teahouse. Cameras and camera phones are not allowed in the foot sanctuary spa.
There is a 72 hour cancellation or change policy for group reservations. Our guest services will assist with planning and booking your party.
We recommend that no jewelery be worn at the Spa. The management and staff accept no responsibility for the loss of money or valuables of any kind brought into the Spa premises.
Gift cards for our spa treatments are available. For more details, please contact our spa.Lost or stolen gift cards cannot be recovered. We highly recommend that you save your receipt from a gift card purchase.
Treatment packages and spa memberships are non-refundable, non-transferable and non-exchangeable.
We accept cash and most major credit cards with the exception of Amex. Prices are subject to change without prior notice.
The spa treatments, services and/or facilities received or utilized at gohspa are intended for general purposes only and are not intended to be a substitute for professional medical treatment for any condition, medical or otherwise, that Guests may have. Guests will fully indemnify and hold harmless gohspa its holding company(ies), affiliates, subsidiaries, representatives, agents, staff and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees (on an indemnity basis), arising out of or in connection with the spa treatments, services and/or facilities.